Effective date: August 12, 2026
Pebbles Frozen Favourites (“Pebbles,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through this website, how we use it, and the choices available to you.
Information We Collect
Information You Provide
We collect information that you choose to provide through the website.
When you use our contact form, this may include:
- your name;
- company name;
- email address;
- phone number; and
- the contents of your message.
When you complete our customer survey, we collect the responses and comments you submit. The survey does not require you to identify yourself, but information you voluntarily include in your responses may contain personal information.
Store Locator and Location Information
Our Store Locator allows you to search for retailers by city, postal code, address, or location.
If you choose to use a browser-based location feature, your browser may ask for permission to access your device’s location. Location information is used to help provide nearby store results. We do not intentionally use location information from the Store Locator to identify you or create a customer profile about you.
You can decline your browser’s request for location access and search for stores manually instead.
Website Usage and Technical Information
When you visit the website, certain technical and usage information may be collected automatically. Depending on the service involved, this may include:
- pages viewed and interactions with the website;
- referring pages or websites;
- browser and device information;
- approximate geographic information;
- date and time of visits; and
- technical information necessary to operate, secure, and deliver the website.
Our web server, hosting, security, and content-delivery providers may also process information such as IP addresses as part of normal website operation and security.
How We Use Information
We use information collected through the website to:
- respond to questions, comments, and inquiries;
- provide requested information or assistance;
- operate the Store Locator;
- review customer feedback and improve our products and services;
- understand how visitors use the website;
- improve website content, usability, and performance;
- detect and prevent spam, fraud, abuse, and security threats;
- maintain and troubleshoot the website; and
- comply with applicable legal obligations.
We do not sell personal information.
We do not use information submitted through our contact form or survey to add you to an email marketing list unless you separately agree to receive such communications.
Analytics, Cookies, and Third-Party Services
We use third-party services to operate, secure, understand, and improve the website.
Google Analytics
We use Google Analytics 4 (“GA4”) to understand how visitors find and use our website. Google Analytics may collect information about website activity, browser and device characteristics, approximate location, and interactions with website content.
Google Analytics uses technologies including cookies to distinguish visitors and measure website usage across browsing sessions. Google states that Google Analytics 4 does not log or store individual IP addresses.
Information processed through Google Analytics is subject to Google’s applicable privacy and data-processing terms.
You can restrict or delete cookies through your browser settings. Google also provides a Google Analytics opt-out browser add-on.
Ahrefs Web Analytics
We use Ahrefs Web Analytics to measure website traffic and usage. Ahrefs describes its Web Analytics service as privacy-focused and cookie-free and states that it does not collect personal data by default.
Cloudflare
We use Cloudflare to help deliver, protect, and monitor the website.
Cloudflare may process technical information associated with requests to the website for purposes such as content delivery, performance monitoring, traffic management, bot detection, and security.
Cloudflare Web Analytics may also be used to measure website usage and performance. Cloudflare states that its Web Analytics service does not use cookies.
Cloudflare may use cookies when necessary for certain security or network features.
Website and Mapping Services
We may use third-party hosting, website, mapping, geolocation, spam-prevention, and related technical service providers where necessary to operate features of the website.
These providers may receive technical information required to provide their services. We limit our use of service providers to purposes connected with operating, securing, maintaining, and improving the website.
Consent and Your Choices
By voluntarily submitting information through our forms, you consent to our collection and use of that information for the purposes described at the time of collection and in this Privacy Policy.
You may choose not to provide optional information.
You can also:
- decline browser location access;
- search the Store Locator manually rather than using your device’s location;
- control or delete cookies through your browser;
- use browser privacy or tracking-protection features; and
- contact us regarding personal information that you have provided to us.
Withdrawing consent may affect our ability to provide a service that depends on the information concerned.
When We Share Information
We may provide information to service providers that perform functions on our behalf, including website hosting, analytics, security, communications, and technical support.
We may also disclose information where required by law, to respond to lawful requests, or where reasonably necessary to protect our rights, users, systems, or the public.
We do not sell personal information to third parties.
Processing Outside Canada
Some of our service providers may process or store information in Canada, the United States, or other jurisdictions.
When information is processed outside Canada, it may be subject to the laws of the jurisdiction in which it is processed, including lawful access by courts, law-enforcement agencies, or government authorities.
We remain responsible for personal information transferred to service providers for processing on our behalf, subject to applicable law.
Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, for legitimate operational or record-keeping requirements, or as required by law.
When personal information is no longer required, we take reasonable steps to delete, destroy, or anonymize it.
Security
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
No method of transmitting or storing information electronically can be guaranteed to be completely secure.
Accessing or Correcting Your Information
You may contact us to:
- ask whether we hold personal information about you;
- request access to personal information we hold about you;
- ask us to correct inaccurate or incomplete information; or
- ask questions or raise concerns about our privacy practices.
We may need to verify your identity before responding to a request.
Certain legal exceptions may limit our ability to provide access to or delete particular information.
Children’s Privacy
This website is intended for a general audience and is not designed to collect personal information from children.
Links to Other Websites
Our website may contain links to websites operated by other organizations. Their privacy practices are governed by their own policies, and we are not responsible for the privacy practices of third-party websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, or legal requirements.
The effective date shown at the top of this page indicates when the policy was most recently updated.
Contact Us
Questions, requests, or concerns about this Privacy Policy or our handling of personal information may be directed to:
Privacy Officer
Pebbles Frozen Favourites
300 Arthur St.
Mount Forest, ON N0G 2L3
Canada
Phone: 226-313-4315
You may also contact us through the Contact page on this website.